SubPuffin Terms of Service

1. These Terms and the service

These Terms govern your use of the SubPuffin application and related services and your relationship with the service provider identified above. Please review them before use and accept them through the confirmation process we provide.

SubPuffin currently includes manual subscription entry, a subscription list, renewal reminders, billing and spending dashboards, and optional read-only Gmail discovery. Bank transaction detection, cancellation assistance, and help with changing or downgrading plans are planned additions.

Gmail discovery requires your separate Google authorization and can be disconnected at any time. Planned features become available only when actually provided and applicable conditions are met. They are not commitments to a specific release date, coverage or final implementation. Our Privacy Policy separately describes personal-information processing.

2. Eligibility and accounts

You must meet at least 16 years old, or the higher minimum digital-consent age in your jurisdiction, and you are legally able to accept these Terms and have authority to accept these Terms and use any connected third-party accounts.

If accounts are offered, you must provide accurate registration information, protect your login credentials and promptly contact us if you discover unauthorized access. You must not impersonate another person or connect email, banking or other accounts you are not authorized to use.

3. Manual management and dashboards

You may manually enter and manage subscription records. You should reasonably check service names, amounts, currencies, billing cycles, dates and statuses and update them when they change.

Dashboards are generated from entered or imported data. Monthly or annual totals may include conversions or estimates, as explained in the interface, and may differ from charges actually incurred during a billing period.

Adding, editing, deleting or marking a record as cancelled in SubPuffin does not itself change your agreement with a third-party provider or stop billing.

4. Gmail discovery and permissions

You may authorize read-only access to relevant Gmail messages to help identify subscription and billing information. Gmail access is optional, and you may continue using manual management without connecting Gmail.

Automated discovery may miss subscriptions, create duplicate records or incorrectly identify amounts, cycles and dates. Please review generated records and correct them as needed. Gmail read authorization does not itself constitute your confirmation to send a particular message.

You may revoke Gmail access at any time through the app or your Google Account settings. Related automated features will then stop, and existing data will be handled under the Privacy Policy.

5. Cancellation, plan-change assistance and email sending

When available, SubPuffin may help you access a provider’s cancellation or plan-change process, or send a related request through Gmail. “One-click Cancellation,” where used in the interface, describes simplified request submission and does not mean every subscription can be cancelled immediately.

For requests sent through Gmail, we request the necessary sending permission and display the sending account, recipient and message content. We send the request only after your confirmation.

Your confirmation authorizes the displayed action only, not other emails or unrelated actions. You should check the recipient and content and confirm that you are authorized to cancel or change the subscription concerned.

6. Cancellation and plan-change outcomes

Successful sending does not mean the provider has accepted a request, terminated or changed the subscription, stopped future billing, applied a lower price or approved a refund.

Providers may require login, identity verification, designated forms, contact with support or additional steps. We do not guarantee that all providers accept cancellation or plan-change requests by email.

We distinguish statuses such as “Request sent” and “Action confirmed” and do not treat successful sending alone as confirmation. Please check provider confirmations and subsequent bills. You may contact support if the status is unclear.

Unsubscribing from marketing emails is different from cancelling a paid service. Disconnecting Gmail, deleting the app or deleting records in SubPuffin does not itself cancel a third-party subscription or recall a request already sent.

7. Third-party integrations

Gmail, any future Plaid bank connection, and your subscription services are operated by third parties. Their availability, data accuracy, permission requirements and processing outcomes may affect SubPuffin’s related features.

Bank connectivity is unavailable until actually introduced. At that time, we will explain its purposes, conditions and required authorization. Accepting these Terms does not itself authorize a bank connection or transfer of funds.

SubPuffin provides management and informational assistance. It does not represent third-party providers or provide banking, investment, tax or legal professional services.

8. Fees, renewals and refunds

The current manual subscription-management features are provided without charge. If paid plans or premium features are introduced, their features, prices and billing arrangements will be disclosed before purchase.

If subscriptions are offered, we will disclose applicable prices, billing periods, charges after trials, automatic renewal, cancellation methods, when cancellation takes effect and refund arrangements before purchase. Paid subscriptions, if offered, may be sold through Apple App Store, Google Play or our website. The applicable details will be shown at checkout. Subscriptions renew automatically until cancelled, normally at least 24 hours before the renewal date.

A paid SubPuffin subscription is handled separately from third-party subscriptions you manage using the product. Deleting the app, disconnecting Gmail or deleting your account does not automatically cancel a paid SubPuffin subscription. Cancel through your Apple App Store subscription settings, Google Play subscription settings, or the SubPuffin website or account settings where the purchase was made.

Refund and cancellation arrangements do not limit rights that cannot be excluded under applicable law.

9. Acceptable use

You must not:

• Access or act on another person’s account or data without authorization;
• Send spam, fraudulent messages or unauthorized cancellation requests;
• Bypass permissions, abuse interfaces or interfere with service security or operation;
• Use the service to infringe others’ rights or violate applicable law;
• Use Google APIs or Google user data to create, generate, or distribute AI-generated non-consensual intimate imagery (NCII) or any other prohibited content.

These restrictions do not prohibit activities expressly protected by applicable law that cannot be restricted by contract.

10. Your content and intellectual property

You retain rights to content you submit. To provide the service, you permit us to store, process and display that content as necessary and transmit cancellation requests according to your specific instructions. This permission does not expand the data uses permitted by the Privacy Policy.

SubPuffin’s software, branding, interface and other protected materials belong to their respective rights holders. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the service normally for its intended purpose.

11. Changes, suspension and termination

We may change the service for maintenance, security, legal compliance or product development. For changes materially affecting you, we will provide advance notice where reasonably practicable and legally permitted and honor applicable obligations concerning paid services.

For abuse, unauthorized access or significant security risks, we may apply proportionate restrictions or suspension and, where appropriate, provide reasons and a contact channel.

You may stop using the service and request account deletion through Profile > About > Delete my account. Data after termination is handled under the Privacy Policy. Previously sent cancellation requests and third-party contractual relationships are not automatically undone.

12. Service limitations and liability

We will provide the service with reasonable care and skill, but do not guarantee uninterrupted or error-free operation or that automated identification and third-party outcomes will always be accurate, complete or timely.

You should reasonably verify important amounts, dates and cancellation statuses. These limitations do not remove our legal responsibilities or affect your non-waivable consumer rights.

To the maximum extent permitted by law, our aggregate liability arising from the Services is limited to the greater of (a) the fees you paid to SubPuffin in the 12 months before the event giving rise to the claim or (b) USD 100. We are not liable for indirect, incidental, special, consequential or punitive damages, or lost profits, data or goodwill, except where such limitations are prohibited. These limits do not apply to liability caused by gross negligence, willful misconduct or any liability that cannot be limited by law.

13. Governing law, disputes and updates

These Terms are governed by, and disputes are handled under: the laws of the Hong Kong Special Administrative Region of the People’s Republic of China, and the courts of Hong Kong have exclusive jurisdiction, except where applicable consumer-protection law gives you the right to bring a claim locally. These Terms do not remove protections that cannot lawfully be excluded.

Please contact support first if a dispute arises so we can attempt a reasonable resolution. This contact route does not restrict remedies available to you by law.

We will provide appropriate notice of material changes and obtain renewed acceptance where required. Changes involving new Gmail permissions, actions or data uses require the relevant separate notice, consent or authorization; updating these Terms alone is insufficient.

If a provision is held unenforceable, the remaining provisions continue to apply to the extent permitted by law. A delay in exercising a right does not waive that right.

English is the primary version, and the Chinese version is provided for convenience. If there is a conflict, the English version controls, except where mandatory consumer-protection law requires the localized version to apply.